Privacy Policy
Australind Water Boring & Civil (Australind WBC) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us.
1. Who We Are
Australind Water Boring & Civil (Australind WBC)
Address: U1/57 Coleman Turn, Picton East WA 6229
Email: admin@australindwbc.com
Website: https://www.australindwbc.com.au/
2. What Personal Information We Collect
We may collect personal information including, but not limited to:
Full name
Email address
Phone number
Property address or location details
Any information you provide when completing forms, requesting a quote, downloading resources, or contacting us
We may also collect non-personal information such as:
IP address
Browser type
Pages visited on our website
Date and time of visits
3. How We Collect Personal Information
We collect personal information when you:
Submit an enquiry or request a quote
Download calculators, guides, or other resources
Use our website contact forms or chat tools
Communicate with us via email, phone, or social media
Some information may also be collected automatically through cookies and analytics tools.
4. Why We Collect Your Information
We collect and use your personal information to:
Provide quotes and assess bore drilling suitability
Respond to enquiries and provide customer support
Deliver requested resources (such as calculators or guides)
Improve our website and services
Communicate relevant information about our services
Meet legal and regulatory requirements
5. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose your personal information to:
Employees and contractors involved in delivering our services
Trusted service providers (such as IT, marketing, or analytics providers) where necessary
Government authorities or regulators where required by law
All third parties are required to handle your information securely and in accordance with privacy laws.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
Understand how visitors use our website
Improve website performance and user experience
You can choose to disable cookies through your browser settings, however this may affect website functionality.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
This includes secure systems, access controls, and internal procedures designed to safeguard your information.
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details below.
9. Marketing Communications
If you receive marketing communications from us, you may opt out at any time by:
Using the unsubscribe link in our emails, or
Contacting us directly
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us:
Australind Water Boring & Civil (Australind WBC)
U1/57 Coleman Turn, Picton East WA 6229
Email: admin@australindwbc.com
Effective date: January 6, 2025